- Stage 1.
- If you found any crafts or craftsman’s works on the category and would like to buy it, we can contact a craftsman directly instead of you. So please inform us about craftsman’s name, product name, quantity you want to buy and other questions.
- Stage 2.
- We will contact directly to a craftsman instead of you and ask if they can sell the products you are interested in.
- Stage 3.
- After confirmation with craftsman about your offer detail, we will reply to you with quotation including the shipping fee from Japan. The shipping method is based on EMS.
- Stage 4.
- With your agreement, please place the formal order to us.
- Stage 5.
- Also please proceed the payment in advance of total amount to our bank account or Paypal account.
- Stage 6.
- Each Art Craftsman will start the production only for you after confirming the payment from you. If they have a stock of similar product, we will inform the detail of product with image files.
- Stage 7.
- We will send e-mail to you with the pictures on progress.
- Stage 8.
- After finishing the production, we will inform you about the shipping date and also we will confirm your shipping address to send the package for you.
- Stage 9.
- AAfter shipping, we will inform the tracking number by e-mail. You can trace the package from the EMS website.
